1. Refund and Exchange Period

• At DeeDee Fashion, we want to ensure your complete satisfaction with your purchase. We offer the following policies:

• Refund Policy: You can request a refund within 7 days from the date of delivery.

• Exchange Policy: We provide a 15-day window for exchanges from the date of delivery.

 

2. Initiating a Refund or Exchange

• To initiate a refund or exchange, please follow these steps:

• Go to your orders and initiate a return.

• Our delivery agent will collect your order.

• We will thoroughly inspect the returned order to ensure its condition.

 

3. Refund Process

• If the returned order meets our criteria:

• For refunds, we will initiate your request, and the money will be deposited into your account within 7 banking days.

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4. Exchange Process

• If you wish to exchange your item

• After inspecting the returned order, we will initiate the exchange process.

• You will be able to select a replacement item of equal or lesser value from our available stock.

• Any price differences between the exchanged items will be handled accordingly.

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